Privacy Policy

1. Information We Collect

We collect information you provide directly during account registration, such as your name, email address, company name, and payment information. We also log your IP address and device User-Agent to record consent history for security audit logs.

3. Data Security & Multi-Tenant Isolation

SalesView implements strict multi-tenant isolation architectures at the database level to prevent cross-company data leaks. All data transmissions are secured with SSL/TLS encryption, JWT authentication via HttpOnly cookies, and Double-Submit Cookie CSRF protection.

4. Data Retention & Deletion Policy

We respect your rights over your personal data. When you request the deletion of your tenant account, we apply a two-phase deletion flow:

• Soft Delete (30 Days): All of your operational data will be securely deactivated and hidden. No active operations will read or write to this data. Within these 30 days, you can restore your account at any time.
• Hard Delete: If the account is not restored within 30 days, an automatic permanent purge (hard delete) is executed by our system background worker to permanently erase all data from our active servers and main databases.

5. Contact Us

If you have any questions about this Privacy Policy or wish to request your data protection rights, please contact our security team at cs@gilabs.id.